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Privacy Policy
1. Introduction
Welcome to Shoprise.
Shoprise values user privacy. This policy explains how we collect, use, store, share, and transfer information when you use our products or services.
By using our services or transacting with merchants who use our services, you agree to this Privacy Policy and related terms.
We may revise this policy for operational, legal, or compliance needs and will notify you appropriately for material changes.
2. Information Collected from Merchants
As a merchant, you agree to publish a privacy policy on your store homepage that complies with applicable laws.
We collect your name, company name, address, email address, phone number, and payment-related information to provide services, process orders, verify payments, and improve our services.
We also collect data about how and when you access Shoprise-hosted pages and your account, including device, browser, network connection, and IP address.
3. Information Collected from Merchant Customers
We may collect merchant customers' names, email addresses, shipping and billing addresses, payment information, company names, phone numbers, IP addresses, and device data.
This information is used to provide services to merchants, including payment, order processing, payment verification, and service improvement.
4. Information Collected from One-Click Migration Users
Depending on the modules you choose to migrate, we collect information required for store migration, which may include product, blog, or customer information.
This information is used to import data from another store into your Shoprise store.
5. Information Collected from Website Visitors and Consulting Customers
For Shoprise website visitors, we collect device, browser, network, and IP address information.
For email or phone inquiries, we may collect name, email, phone number, device, browser, network, IP address, and communication records.
6. Information Sharing
We do not share your personal information with companies, organizations, or individuals outside Shoprise except when you give explicit consent, laws require it, it is necessary to protect legitimate rights, provide core service functions, or handle disputes.
7. Use Based on Public Interest and Legal Compliance
We may share necessary personal information with affiliates, partners, or service providers only for lawful, proper, necessary, specific, and clear purposes.
We require recipients to process personal information according to this policy and confidentiality and security measures.
In legally specified circumstances, collection and use of personal information may not require separate consent.
8. Account Cancellation
You may request account cancellation in our products. After cancellation, we will stop providing products or services and handle or delete your personal information according to law.
For lawful business purposes and compliance with laws, we may continue storing relevant transaction records and anonymized information.
9. Information Security
We take reasonable security measures to protect personal information from unauthorized access, disclosure, use, modification, damage, or loss.
The internet is not absolutely secure, but we will work to protect the information you send to us.
10. Protection of Minors
We value the protection of minors' personal information. If you are a minor, please use our services and submit personal information under guardian guidance.
11. Privacy Policy Updates
This Privacy Policy may be updated as we improve services and as Shoprise develops. We will not reduce your rights under this policy without your explicit consent.
For material changes, we will provide more prominent notice.
Material changes under this policy include but are not limited to:
1. Significant changes to our service model.
2. Significant changes to ownership structure or organizational structure.
Last updated: May 31, 2021
Effective date: May 31, 2021